Help Centre

788wan FAQ — All Your Questions Answered

Whether you are new to 788wan or a regular player, this FAQ covers everything — account setup, PKR deposits, withdrawals, Live Casino, Cricket Betting, Bingo and Responsible Gaming tools. Find your answer below or reach out to our support team.

Account & Login
Deposits & Withdrawals
Games & Betting
Responsible Gaming

Welcome to the 788wan FAQ page. We have put together answers to the questions our Pakistan players ask most often — everything from how to create your account and make your first PKR deposit, to understanding how withdrawals work and what to do if you run into a problem. If you cannot find what you are looking for here, the support team is always available at [email protected].

788wan is built for Pakistan players. Everything runs in PKR, and deposits are supported via JazzCash, Easypaisa, Raast and Bank Transfer — the payment methods most Pakistanis already use every day. There is no need to download any app; the platform works on any mobile browser, whether you are in Lahore, Karachi, Islamabad or anywhere else across the country.

Use the category sections below to jump straight to the topic you need. Each section covers the most common questions in that area with clear, straightforward answers.

Quick Overview of the 788wan Platform

Live Casino

Real dealers, real-time Baccarat, Roulette and Blackjack tables available around the clock. Stake in PKR at whatever level suits your budget and enjoy a genuine casino experience from your phone.

Open Live Casino

Cricket & Sports Betting

Bet on PSL, T20 internationals, test cricket and football with live odds that update in real time. The Bet section is designed for Pakistan players who follow cricket closely and want competitive markets.

Go to Bet

Game Lobby

Hundreds of slots, crash games and instant-win titles available in one place. The Game Lobby loads quickly on standard Pakistani mobile data and covers every type of player from casual to serious.

Browse Games

Bingo Rooms

Multiple Bingo rooms run throughout the day with flexible PKR buy-ins. A relaxed, social game that fits into any session — whether you have five minutes or an hour to spare.

Play Bingo

PKR Deposits & Withdrawals

Deposit via JazzCash, Easypaisa, Raast, Bank Transfer or card. Withdrawals go back to your registered wallet or bank account. Everything in PKR with no currency conversion needed.

Deposit Now

Responsible Gaming Tools

Deposit limits, session reminders and self-exclusion options are available to every registered player. 788wan encourages all players to use these tools as part of smart, in-control gaming.

Learn More

Account & Login

Creating an account is free and takes about two minutes. Go to the Register page, enter your Pakistani mobile number, a valid email address and a password of your choice. Once you submit your details, your account is active immediately and you can log in and start exploring the platform. You must be 18 years or older to register.

No. 788wan allows one account per person only. Creating duplicate accounts — even with different details — is against the platform rules and may result in all associated accounts being permanently closed. If you have lost access to your account, use the account recovery option or contact [email protected] rather than registering again.

Use the Forgot Password option on the Login page. A verification code or reset link will be sent to your registered mobile number or email. Follow the steps to set a new password. If you no longer have access to your registered number or email, email [email protected] with your account details and the team will assist you directly.

No app download is needed. 788wan runs fully in your phone's browser on both Android and iOS. Just open your browser, go to 788wan.pro, tap Login and you are in. The mobile site is optimised for smaller screens and works reliably on standard 4G connections across Pakistan — no installation, no storage used on your phone.

You must be at least 18 years old to register, log in, deposit or play at 788wan. This applies to all sections of the platform — Live Casino, Game Lobby, Cricket Betting, Bingo and everything else. If we have reason to believe an account belongs to someone under 18, the account will be suspended pending verification.

Log in to your account and navigate to Account Settings. From there you can update your email address, mobile number and other personal details. For security, some changes may require identity verification. If you are having trouble updating your details, contact [email protected] and the team will guide you through the process.

Deposits & PKR Payments

788wan supports JazzCash, Easypaisa, Raast, Bank Transfer, debit/credit cards and mobile wallets. These are the most widely used payment options in Pakistan, so most players can deposit without needing to set up anything new. All transactions are processed in PKR — no currency conversion, no hidden exchange fees.

Most deposits via JazzCash and Easypaisa are credited almost instantly — usually within a minute or two of completing the transaction. Raast and Bank Transfer deposits may take slightly longer depending on your bank, but in most cases funds arrive within a few minutes during banking hours. If a deposit has not appeared after 30 minutes, contact [email protected] with the transaction reference and we will look into it promptly.

Minimum and maximum deposit amounts vary by payment method and may be updated from time to time. The current limits are displayed on the Deposit page when you are logged in and choose your preferred payment option. We aim to keep the minimum low so players with any budget can participate comfortably.

788wan does not charge additional fees on deposits. The amount you send is the amount credited to your account in PKR. Your payment provider — JazzCash, Easypaisa, your bank — may apply their own standard transaction fees depending on your account type, but that is outside 788wan's control. Always check your wallet or bank's fee schedule if you are unsure.

First, check whether the amount was deducted from your JazzCash, Easypaisa or bank account. If the money left your account but did not appear in your 788wan balance, do not attempt the deposit again straight away — contact [email protected] with the transaction reference, date, time and amount. If no money was deducted, the transaction simply did not go through and you can try again. Common causes include a poor internet connection, insufficient wallet balance or a temporary issue with the payment provider.

Withdrawals & Cashing Out

Log in, go to the Withdrawal page and select your preferred payout method — JazzCash, Easypaisa, Raast or Bank Transfer. Enter the amount you wish to withdraw and confirm. Withdrawals are sent to the same wallet or bank account you use for deposits. Make sure your account details are correctly saved before submitting a withdrawal request.

Most withdrawals to JazzCash and Easypaisa are processed within a few hours, and many go through much faster. Bank Transfer withdrawals typically complete within one to two business days depending on your bank. Processing times can occasionally be longer during high-volume periods or if additional verification is required. You will be notified once your withdrawal has been sent.

Yes, a minimum withdrawal amount applies and varies by payment method. The exact minimum for each option is shown on the Withdrawal page when you are logged in. We aim to keep minimums reasonable so players are not forced to leave large balances sitting in their account longer than they want to.

Withdrawals can be delayed or declined for a few reasons: account verification is still pending, the withdrawal details do not match the account used for deposits, or there is an active bonus wagering requirement that has not yet been met. If your withdrawal has been declined and you are not sure why, contact [email protected] with your transaction reference and the team will explain the reason and what steps are needed to resolve it.

Games, Live Casino & Bingo

788wan offers a wide variety of games across several sections. The Game Lobby includes slots, crash games and instant-win titles. The Live Casino features real-dealer Baccarat, Roulette and Blackjack tables running around the clock. Bingo rooms are available throughout the day. You can also bet on Cricket, PSL, T20 internationals and football in the Bet section.

Yes, you need a funded account to play for real PKR stakes. Some games in the Game Lobby may offer a free-play or demo mode so you can get a feel for how they work before placing real bets. Live Casino tables and Bingo rooms require real PKR balance to participate. Check the individual game to see whether a demo option is available.

Bingo at 788wan runs as scheduled room games throughout the day. You buy in with a set number of tickets at a PKR price, then the numbers are drawn automatically and your card is marked. First to complete the required pattern wins the prize for that room. Different rooms have different buy-in levels and prize pools, so there is something for every budget. Head to the Bingo page to see the current schedule and available rooms.

Yes. Live Casino games at 788wan are streamed from professional studio environments with real dealers operating real physical cards and roulette wheels. There is no computer-generated outcome — results happen in real time on camera, exactly as they would at a land-based casino table. This makes the Live Casino one of the most transparent gaming formats available.

Cricket Betting & Sports

788wan covers all major cricket competitions that Pakistan fans follow — Pakistan Super League (PSL), T20 internationals, Test matches, ODIs and other international tournaments. Markets typically include match winner, top batsman, total runs, over/under and live in-play betting during matches. The full list of available markets is shown in the Bet section when fixtures are live or upcoming.

Yes. In addition to cricket, the Bet section at 788wan also covers football including major leagues and international fixtures, as well as Esports events. Cricket remains the primary focus given Pakistan's strong following, but the sportsbook covers a solid range of other options for players who follow multiple sports.

Log in to your account, head to the Bet section and browse the available cricket fixtures. Click on the match you want to bet on, select your market — for example match winner or top batsman — enter the PKR amount you want to stake and confirm your bet. Your potential return is shown before you confirm. All settled bets and your bet history are available in your account dashboard.

Your full betting history is available in your account dashboard once you are logged in. You can filter by date, sport and market to review any past bet. Recent big wins across the platform are also highlighted on the Wins page, which shows the latest player payouts in real time.

Responsible Gaming

788wan offers deposit limits, session time reminders and self-exclusion for any player who wants to manage their gaming activity more carefully. These tools are accessible from your account dashboard at any time. You do not need to justify using them — they are there for everyone, and using them is simply good practice for staying in control of your budget and time. Visit the Responsible Gaming page for the full details.

Log in and go to Account Settings, then find the Responsible Gaming section. From there you can set a daily, weekly or monthly deposit limit in PKR. Once a limit is active, you will not be able to deposit beyond that amount during the chosen period. Reducing a limit takes effect immediately; increasing a limit may have a cooling-off period for your protection.

Self-exclusion is a tool that temporarily or permanently blocks access to your 788wan account. If you feel that you need a break from gaming — whether for a few weeks, a few months or permanently — you can activate self-exclusion from your account settings or by contacting [email protected]. During a self-exclusion period your account will not accept logins, deposits or bets. This is a serious commitment tool and is highly recommended for anyone who feels their gaming is becoming a problem.

Registration requires confirmation that you are 18 years or older. 788wan may request identity verification at any stage to confirm a player's age. Any account found to belong to a person under 18 will be suspended, all deposits refunded and any winnings forfeited. If you are a parent or guardian and concerned that a minor may have accessed a gaming account, contact [email protected] immediately.
Remember: gaming at 788wan is meant to be fun and within your means. Always set a budget before you play, never chase losses and take breaks regularly. If gaming stops being enjoyable, it is always okay to step away. Tools are available to help — use them.

Get in Touch with 788wan Support

Email Support

For any question not covered in this FAQ — account issues, payment queries, game-related questions or anything else — email the 788wan support team. Include your registered mobile number or email and a clear description of your issue.

[email protected]

Response Times

  • Deposit and withdrawal queries — typically within 1–2 hours
  • Account access and login issues — within a few hours
  • General game or platform questions — within 24 hours
  • Responsible Gaming requests — handled as a priority
  • Support available 7 days a week including weekends
Ready to Start?

Join 788wan Today and Play in PKR

Now that your questions are answered, take the next step. Create your free account in two minutes, make your first deposit via JazzCash, Easypaisa or Bank Transfer and explore Live Casino, Cricket Betting, Game Lobby and Bingo — all in PKR, all from your mobile browser.

What You Get at 788wan
PKR deposits via JazzCash, Easypaisa & Raast
Live Cricket & PSL betting with real-time odds
Real-dealer Live Casino tables around the clock
Hundreds of slots & instant-win games in the Game Lobby
Bingo rooms with flexible PKR buy-ins all day
Responsible Gaming tools — limits, reminders & self-exclusion
No app needed — works on any mobile browser